Questionnaire NEW PATIENTS RECEIVE $15 OFF FIRST VISIT. Sign-up using the form or call us at 905-828-8808 to take advantage of this exclusive offer. Please fill out the following questions to help us better service you and your pets needs. We appreciate the time you are taking to fill out this form, any suggestions you may have will help us in the future as our practice begins to grow as part of your community. Services: 1. Did you find the services met your needs? YesNoN/A 2. Did you find the fees reasonable for the services provides? YesNoN/A 3. Were the concerns/questions you had answered and addressed? YesNoN/A 4. Were your phone calls answered promptly? YesNoN/A 5. Did the staff assist you in a considerate and pleasant manner? YesNoN/A 6. Was the waiting time excessive? YesNoN/A 7. Was the doctor’s demeanor with you and your pet considerate and pleasant ? YesNoN/A Hospital: 1. Was the facility clean and organized? YesNoN/A 2. Was the waiting room comfortable? YesNoN/A 3. Were the exam rooms clean and comfortable? YesNoN/A 4. Was there adequate and convenient parking? YesNoN/A Products: 1. Were any diets suggested for your pet? YesNoN/A 2. Were the products your pet requires in stock? YesNoN/A Any Suggestions: